Rev/Bill Extract Suspense
Table of Contents
This option allows you to quickly identify and pay one or more selective owners with all the options (netting, GL-ACH, etc.) available in a regular revenue cycle.
Owners tab
This is where you add the owners you want to pay. To add each owner, select the green + sign in the bottom left-hand corner of the screen. The screen will automatically display the amount of suspended revenue being released.
Select OK to run the Extract. After processing the suspense payment cycle, the system will create a backup.
NOTES:
- If the Owner doesn’t have any petty suspense but instead has some Legal Suspense, you will get an instructive message reminding you that you need to change the status from Legal to Petty before the suspense can be paid.
- If an owner has a suspense amount lower than the minimum amount to flush petty suspense, that amount will stay in the owner's suspense account.
See Suspense FAQ.