A/R FAQ
Written by Brandy Burch
Updated at March 14th, 2025
Frequently Asked Questions about Accounts Receivable
How can I start/stop my AR credits from being applied to the balance?
Change the option in Accounts Receivable > Master File Maintenance > #80 Company > Advanced tab.
I’m trying to print an AR Aged Trial balance for an owner. I can verify there is activity in View/Trend but I keep getting a message “There were no records found to list.” How can I get my report to generate?
On the Other Options tab, make sure the 3 boxes regarding credit limit are selected. Even if you are not using the collection worksheet feature, these boxes will need to be checked.
