A/P - Checks/Payments FAQ
Frequently Asked Questions about A/P Checks and Payments
My vendor is setup for ACH but a check keeps printing. Why?
Setting a vendor up for ACH will not stop the invoices from being pulled into a check run. You will need to pay the GL ACH items before cutting checks in A/P. Otherwise, invoices will be paid via check instead of ACH.
My vendor cashed a voided check. How do I handle this?
First, it is important to know if the vendor is going to return the extra funds or take a credit on your next invoice.
If the vendor is going to issue a credit on your next invoice
- Delete the voided check from check history.
- In AP > Handwritten Checks/Drafts > Enter Checks/Drafts: enter in a new invoice
- Add the original payment/check information to it.
- Offset to an account of your choice. See “What is the best way to enter a prepayment for a vendor?” below if you don't want it to hit your expenses until the new invoice.
- Update/Post the entry.
If the vendor is going to return the funds:
- Delete the voided check from check history
- Do an AP entry to ZZMISC/off set a clearing acct. Put in the description the original vendor and that they cashed the voided check (or the actual situation).
- That way they have a check to clear during bank rec.
- We don’t want to hit the original vendor for 1099 purposes
- When you receive the money back from the vendor. Deposit it to the cash and offset to the same clearing as before.
I printed a check with the wrong information (amount, date, etc.), how can I fix it?
These steps assume that you still have possession of the check and that it has not been sent out—or that it was entered in after the fact.
- Void the check through AP > Void AP Check.
- If the bank rec is still open, then void on the same date as the check.
- If the bank rec has been reconciled, then use the current date.
If you are using blank checks or the Handwritten Checks menu
- Go to Bank Reconciliation > Check History, find the check, make sure the Check Status says Void, and then delete the check history.
- Go into Accounts Payable > Un-Update Open Invoice, find your invoice, and un-post it. The invoice will now be in your Enter Invoices to Pay screen. Correct the invoice's amount and repost.
- Enter/print the check
- If you have a Handwritten Check, Go into AP/Add Ck# to Updated Invoice, find the invoice, and add the correct payment information back to it. Then, Post/Record the invoice.
- If a new check needs to be printed, print as normal.
If you are using pre-printed checks and need to print a new check.
- Go into Accounts Payable > Un-Update Open Invoice, find your invoice, and un-post it. The invoice will now be in your Enter Invoices to Pay screen. Correct the invoice's amount and repost.
- Print a new check as usual.
How do I void a draft?
Go to the Bank Reconciliation > Master File Maintenance > Check History and use the Find button to find the draft that needs to be voided. It will be cleared since drafts automatically clear when posted to the General Ledger. Make the draft outstanding again by choosing the outstanding option in the "Check Status" box. Then "blank" out the Date in the "Check Status" box. This can be done by placing your cursor in the month part of the date field and hitting the space bar on the keyboard twice. Finally, go to the Accounts Payable module > Void A/P and void the draft just as you would a check. Reversal entries will be made in the General Ledger, and the invoice will be outstanding again.
How do I enter another vendor into Sub-Account Maintenance [F12] that acts like the ZZMISC vendor and allows you to edit the data?
Unfortunately, this cannot be done. The ZZMISC vendor in your Vendor Sub-Table contains special programming logic designed specifically for it. If you do not have the ZZMISC vendor in your vendor Sub-Table, you can add it in through [F12] like you would any vendor, and it will work as normal.
How do I void a check when using Duel Currency?
We will use US and CN as our example:
In most cases, the Cash account will say US, and the A/P will say CN (on the far right side of the screen). You will have no problem voiding the check. However, if they are both CN, follow the steps below.
- Look and see what currency was used for the A/P invoice (In most cases, this one will be CN). This can be seen on the right side of the screen).
- Look in the cash account and see what currency was used (In most cases this will be US). If this is also CN
- Go to Master File Maintenance > Bank Account—Find the Bank used to write the check. In the bottom left corner is a small box that reads, “Instead of US Currency, Print checks using CN Currency.” Check that box. Go and Void the check. After voiding, come back and uncheck the box.
If they are not using two currencies, that box won’t be there.
How many invoices from the same vendor will fit on a check?
Pak Accounting will accommodate as many invoices as you need to pay in the total dollar amount of the check. The invoice numbers are then printed on the check stub. The system will print 42 invoice numbers on one check stub before going to the second page. Where a check would normally print on the second and subsequent pages, the word "Void" will print to ensure that those pages are not mistaken as a check.
I accidentally dated a check for January 2022 instead of January 2023. How do I fix this?
To fix a check that was dated incorrectly, you must void the check in the Accounts Payable module > Void A/P Check. Once this is done, the invoice will become an open item again. The invoice can then be paid with the correct date. To re-use the same check number, delete the check history from the Bank Reconciliation module > Check History. Then, reprint the correct check through Pay A/P and enter the original check number.
When I pay AP invoices, the next check number defaults to one that is too high. It should be in the 7900 range instead of the 110,500 range. How do I fix this?
The system automatically defaults to the next check number after the highest posted check number. If someone uses a high check number out of sequence, it can be moved. To accomplish this, go to the Bank Reconciliation module > Check History; the record for the higher check number must be deleted and re-entered at a lower check number. It is recommended that you take a screenshot of the information before deleting it. Once the check is moved to a lower check number, the default should work correctly the next time invoices are paid. If numerous checks have been entered out of sequence at a higher check range, creating a dummy bank account and using the mass change utility to move these checks may be more beneficial. This is recommended if the checks in question are not in the current tax year. It is also recommended to generate a check register to ensure that you move the correct checks.
How is an A/P extract cleared if I need to start over?
Clearing an A/P extract is accomplished in the Pay A/P screen. A Clear Extract button is located in the top right-hand corner. Simply click the button and the extract will be cleared.
I paid AP invoices using the wrong bank code. How do I correct this?
The check history can be moved quite easily by using the Mass Change Bank Code utility located in the Bank Reconciliation module > Master File Maintenance > Check History > Utilities Button > Mass Change Bank Code.
Process to move the checks from the incorrect bank code to the correct bank code:
- In the Mass Change Bank Code utility, enter the incorrect bank code in the "Old Bank Code" field.
- Enter the check number or range of check numbers that need to be moved.
- Enter the New Bank Code where the checks need to be.
- Click on the "GO" button at the bottom of the screen.
NOTE: This will only change the bank reconciliation file. A General Ledger entry will be necessary to move the check amounts from the corresponding incorrect cash account to the correct cash account.
How do I partially pay an invoice?
Partial Pay of an invoice, or split invoice, is done in the Accounts Payable module's Partial Pay/Chg Due Date menu item. Find the invoice that you want to split for the vendor. Click on that invoice. This will place the cursor in the Due Date field for the invoice. Next, enter the partial payment amount at the top of the screen in the Partial Amount field. Finally, click the Split button at the bottom of the screen. The system will ask you if you are sure you want to split the invoice and provide the dollar amounts for two new invoices. If satisfied, click Yes, and the invoice will be split. Verify the due dates for both invoices and make the necessary changes. The right-click function can also split invoices in View Trend [F4]. However, the only place to unsplit an invoice is in View Trend [F4].
Why is my pre-printed check number being over-printed on the check stub?
If you have pre-printed checks and the check number is not overprinting on the Check itself but on the stub, then on the Check Options tab, make sure the Check Number Check Printing option is set to None. Change the option, then use the Test Check Print button at the top of the screen to print or preview a test check to make sure only what you want to print is printing.