Void Process

To void an ACH or Wire payment, go to the Revenue/Billing module > #31 Change/Correct/Void and select the R-1 Void Revenue Check. Enter the bank code, check number, and the effective date of void. If you would like to change the owner’s payment code to Legal, you can do it here as well. Then select the OK button.

Verify that the confirmation box is the correct ACH or Wire, and if it is, select Yes. Once the void is complete, it will return the owner's money back into suspense until the next cycle and remove it from the ACH or Wire file. If you have already sent the ACH or Wire file to the bank, then the E or W check will show as cleared in bank reconciliation and will not void.

NOTE: If a check has been voided the transmittal record will be marked voided so that it will not be picked up in the transmittal process.