Overview

Pak Accounting Service Ticket is a quick and easy way for service companies to record tickets, produce invoices, import time into the Payroll System, and record the entries in the General Ledger. It is designed to record time and activity at different leases on a per-ticket basis and then invoice a group of tickets on a lease or special group as per customer specifications.

Setup Overview 

As we go through these setup items in this document, we see they may not be in menu order. This is because some items need to be set up to use within another menu item.

• General Ledger > Chart of Accounts
• General Ledger > Sub-Table
• Sub-Account Maintenance. 
• Service Ticket > Master File Maintenance

Ticket/Invoicing

The Ticket / Invoicing section is where Service Tickets are entered, and invoices are generated, printed, and updated. When you enter a ticket, it will remain available for editing in Ticket Maintenance until the Update is performed. If you have many tickets, you can enter them and print them all at once. If there are only a few, you can print each one as you enter it. 

1. Enter all service tickets under Enter Tickets.
2. View Unbilled Tickets lets you view all tickets entered and their status.
3. Unbilled Tickets Grid.
4. Print Tickets.
5. Update Tickets.
6. Assign Invoices groups all service tickets for a customer together and creates an invoice.
7. View Invoices allows you to view all invoices that will be printed.  Change the status to hold if you do not want to print or update the invoice.
8. Print all the invoices. 
9. Update the invoices and create the entries to the General Ledger.