The Suspense vs. G/L Balance report will compare the Suspense (Legal & Petty) that is posted to your general ledger and what the Revenue/Billing Detail totals.  It is also essential to check this report on a regular basis!  It is much easier to find a problem when it is fresh on everyone’s minds than 4 or 5 months or even years after the fact!!

The Suspense vs. G/L Balance report will run after every cycle in the Update/Post Cycle process, unless you uncheck the option.  It takes only 2 seconds to review the amounts and ensure the difference is zero.

So why not?

The report can also be printed at any time by going to the Rev/Billing menu > #30 Reports > Suspense tab > S-20  Suspense vs. G/L Balance.

Here is an example of a Suspense vs. G/L Balance report that is out of balance:

Possible reasons why you might be out of balance:        

1. Conversion – balance forwards (i.e., it was never in balance!)
2. Manual entries posted to the suspense liability account
3. Corrections/voids didn’t post to General Ledger (someone deleted it, or are they waiting to be posted?)

To investigate, let’s look for manual entries posted to the petty suspense account.  [F4]—find 2220, all details.  It looks like we found our $150.00.

Scrolling to the right, we can find information on when the entry was made and who made it.